Manage your personal details and service settings
Support for smartphones, tablets, and eSIM setup
Information on tariffs, bundles, and digital add-ons
View coverage maps and live service updates
Protect your data and learn about account security
Rates and passes for using your device abroad
View invoices, payment history, and billing help
Check eligibility for upgrades or process a return
Identify scams and report suspicious activity
Welcome aboard! Setting up is a breeze. Pop in your SIM, switch on, and you're usually good to go. If you need settings, we'll text them to you automatically.
Bringing a number? We handle the switch in a day, keeping you posted via SMS. You can use the temporary number in the meantime to start connecting immediately.
Signal issues? Try these quick fixes to get back online:
If problems persist, check our live status map for local outages in your area.
Your security matters. We never ask for full passwords or banking info out of the blue. Spot a dodgy text? Forward it to 7726.
If you suspect unauthorized access, call our fraud team immediately. Stay vigilant against phishing attempts and keep your PIN secure.
Keep your family safe online. Our controls let you filter content and manage screen time. Log in to 'Family Settings' to customize restrictions and ensure a safe browsing experience for kids.
Easily manage content filters and monitor usage patterns all from one convenient dashboard.